Privacy policy

PRIVACY POLICY

Last Updated: April 30, 2026

ROSEMARLEY operates this store and website, including all information, content, features, tools, products, and related services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ROSEMARLEY is supported by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, the latter shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can be reasonably linked to you or another person. Personal information does not include information collected anonymously or de-identified. We may collect or process the following categories of personal information:

  • Contact Data: including name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: including credit card numbers, debit card numbers, financial accounts, transaction details, and payment confirmations.
  • Account Information: including username, password, security questions, and preferences.
  • Transaction Information: including items viewed, placed in the cart, added to the wish list, or purchased, returned, replaced, or canceled.
  • Communications with us: including messages sent to customer support.
  • Device Information: information about the device, browser, network connection, and IP address.
  • Usage Information: information about how and when you interact with the Services.

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you: when you create an account, use the Services, or communicate with us.
  • Automatically: through cookies and similar technologies when you visit our site.
  • From service providers and partners: including technology, payment, and marketing partners.

How We Use Your Personal Information

  • Providing and Improving Services: to process payments, fulfill orders, manage your account, and personalize your shopping experience.
  • Marketing and Advertising: to send promotional communications and show targeted advertisements based on your interests.
  • Security and Fraud Prevention: to authenticate your account and detect illegal or harmful activities.
  • Communications: to provide customer support and maintain the business relationship.
  • Legal Reasons: to comply with applicable laws or respond to legal proceedings.

Disclosure of Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

  • Shopify and other providers that perform services on our behalf (payment processing, logistics, data analysis).
  • Business and marketing partners for advertising purposes.
  • In the event of corporate transactions (mergers or sales) or for legal obligations.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes your personal information to improve the Services. The information submitted will be shared with Shopify and may be transferred to countries other than your country of residence. For further details, you can consult the Shopify Privacy Policy for Consumers.

Rights and Choices

Depending on where you live, you may have the following rights:

  • Right of Access/Knowledge: to request access to the information we hold about you.
  • Right of Deletion: to request the deletion of your data.
  • Right of Rectification: to request the correction of inaccurate data.
  • Portability: to receive a copy of your data in a structured format.
  • Objection to Processing: to ask to stop processing for certain purposes (e.g., marketing).

To exercise these rights, you can contact us at the email address provided below.

Security and Retention

No security measure is perfect. We will retain your data for as long as necessary to provide the Services, fulfill legal obligations, or resolve disputes.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

Email: hello@rosemarley.com

For the purposes of data protection laws, we are the data controller of your personal information.